Privacy Policy

 Disclaimer: Our content is intended as study skills and time management courses that you can use to prepare for your secondary school and university exams as well as for professional learning requirements. While we use reasonable attempts to ensure the accuracy and completeness of the content, to the maximum extent permitted by law we make no representation or warranty in relation to it and assume no liability or responsibility for any typographical, other errors or omissions in the content. We make no promises about the usefulness of the content and information on the Site or whether it is fit for your intended purpose. We make no promises as to the likelihood of you successfully passing any exams, interviews or tests or gaining employment after using our content.

1. Acceptance
   1. This website is operated by iCanStudy Pty Ltd ACN: 644 853 967 (we, our or us) and is available at icanstudy.com.au and may be available through other addresses, channels or apps (collectively called the Site).
   2. By accessing and/or using our Site, you; each person, entity or organisation using our Site (referred to as you or a user as applicable):
      • warrant to us that you have reviewed these Terms and Conditions, including our Privacy Policy (available on the Site) (Terms);
      • warrant to us that you have the legal capacity to enter into a legally binding agreement with us; and
      • agree to use the Site in accordance with the Terms and all applicable laws and regulations.
   3. Please read the Terms carefully and immediately cease using the Site and our services if you do not agree to these Terms.
   4. You are required to create an account in order to participate in our online courses (Account). You must ensure that any personal information you give to us when creating an Account is accurate and up-to-date. All personal information that you give to us will be treated in accordance with our Privacy Policy. If you are accepting these Terms on behalf of anyone else, you warrant that you have consent to disclose their personal information to us in accordance with our Privacy Policy. It is your responsibility to keep your Account details confidential and you are liable for all activity on your Account, including any purchases made using your Account details. If you believe that someone has gained unauthorised access to your Account, you must contact us immediately.
   5. We may disable your Account or use of the Site without notice and for any reason.
      
      
      
2. Free Content
   1. We may offer you access to free content designed to allow you to evaluate the online courses (Free Content) and make sure it is right for you before paying the Fees. Any Free Content can change at any time without notice. We have the right to change, terminate or revoke your access to Free Content if you are found to be misusing the Site.
      
      
      
3. Courses and Workshops
   1. You may sign up for the courses, both free and paid workshops from us as set on the Site.
   2. For courses and paid workshops, you may sign up by paying the price for the relevant course or workshop as set out on the Site (Fees) and following any other instructions set out on the Site.
   3. For some paid workshops, we may elect to donate a portion of the Fees to a charity of our choice. We will set out on the Site where this is applicable.
   4. If you sign up for any courses or workshops through the Site, this constitutes an offer by you to purchase a particular course or workshop for the price notified at the time you sign up.
   5. Each time that you sign up for a course or workshop this results in a separate binding agreement between you and us for the supply of courses or workshops in accordance with the Terms.
   6. It is your responsibility to verify what you are signing up for, including details of the course or workshop you have selected and pricing, before you sign up to a course or workshop.
   7. You warrant that you have considered the details of all courses and workshops that you sign up to, including the contents of the course or workshop, and have determined that it is appropriate for you.
   8. Where you sign up to attend a physical workshop, you acknowledge that physical attendance at the workshop is required in order to obtain the benefit of the workshop. Resources in relation to a physical workshop are only made available at the premises the workshop is being held, and you acknowledge and agree that we are not obliged to provide you with the resources if you fail to attend the workshop.
   9. When you order and pay on the Site and your payment has been validated, you will be sent a confirmation email. The confirmation email will contain details of your payment, a tax invoice and receipt of payment, further details about what to do next and a link to view your purchased courses.
   10. After purchasing a course, you will be able to access the online courses for a period as set out on the Site. Generally, this will be from the date of purchase for either a month, 4 months or one year, depending on the payment option you have purchased. After that time, we reserve the right to remove the course from the Site and you will no longer have access to this content.
   11. From time to time, we may update the content of an online course. Provided that your membership is still active and Fees have been paid, then you will be able to access the updated content through the Site. Some content of the online course will only be available once you have completed certain content.
   12. In the event that a course or workshop is listed at an incorrect price or with other incorrect [EO2] information due to a typographical or other error, we shall have the right to refuse or cancel any orders placed for the course or workshop listed incorrectly.
   13. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall issue a credit to your credit card account in the amount of the charge.
       
       
       
4. Refunds
   1. Subject to applicable law and any other clause provided herein, we do not provide refunds for change of mind or other circumstances other than in accordance with our termination policy or 30-day guarantee policy set out below.
   2. In relation to workshops, subject to applicable law, we do not provide refunds if you are unable to attend the workshop for any reason.
   3. In relation to online courses, we take no responsibility for the service of your current internet provider. As such we will not provide a refund to you for the inability to access the courses, or based on the viewing quality of the courses due to the service of your current internet provider.
   4. If you have any concerns about the course or workshop that you have signed up for, please contact us on the details provided on the Site, and we will attempt to resolve the matter.
   5. We may, from time to time and at our absolute discretion, refund a portion of your Fees to you in the event that we reduce the Fees shortly after you sign up for a course.
   6. 30-day refund policy:
      1. You may receive a full refund on your Fee within 30 days of payment only if:
         1. You are a new customer, and
         2. You have purchased a 4-month or annual membership plan, and
         3. You have made a reasonable attempt to use the membership, as demonstrated by completion of at least 5 lessons within the first 30 days, and
         4. You have used the membership in reasonable accordance with our instructions, guidelines and advice, which are communicated explicitly through lessons, videos, video calls and text.
      2. You may not receive a refund on your Fee if:
         1. You have repeatedly ignored or disregarded our explicit advice and guidelines on proper usage of the online course and membership, including, but not limited to:
            1. Completing online course components in less than 50% of the recommended time
            2. Not reasonably engaging in Discord or Live Clinics or video calls or Expert Feedback submissions.
               
               
               
5. Fees and Payments
   1. 1. 1. 1. You must pay us the Fees in accordance with this clause. All amounts are stated in Australian dollars.
            2. Unless otherwise stated our Fees are inclusive of GST.
            3. Unless otherwise stated you must pay the Fees upfront at the time of signing up for a course or workshop using our third party payment processor.
            4. If you encounter any financial hardship and are unable to pay the Fees at the time of signing up for a course or workshop, please contact us at the details set out on the Site, and we may be able to provide you with a payment plan.
            5. You must not pay, or attempt to pay, any Fees by fraudulent or unlawful means.
            6. Fees may change at any time.
            7. As the course operates on a membership model (monthly or yearly subscriptions), the payment for the consecutive time period will automatically be charged on your credit card unless the customer actively terminates the membership service the day prior to renewal.
            8. If the customer terminates the membership during the current cycle already paid for, they will not receive a refund for the days remaining in the cycle. Instead, the membership will continue until the end of the current cycle and the membership service will be no longer renewed after the end of the current cycle.
               
               

1. 6. Forum and Social Media
      1. The Site may have a forum or discussion platform (whether on the Site or on an alternative social media platform) on which registered users are able to communicate.
      2. We ask you to limit your discussions to topics which are relevant to the Site and our online courses.
      3. We reserve the right to remove any posts which we, in our sole discretion, deem to be inappropriate.
      4. We are not responsible for the conduct of any user of our Site.
      5. Your participation on the forum is subject to these Terms and any policies set out on the Site.
         
         
         
   7. Exclusions

6. 6. 1. You must not access or use the Site except as permitted by these Terms and you must not do, omit to do, or authorise any act that would or might invalidate or be inconsistent with our intellectual property rights in the courses or the Site. Without limiting the foregoing provisions, you must not and must not permit any other person to:

1. 1. 1. 1. 1. resell, assign, transfer, distribute or provide others with access to the courses or the Site;
            2. “frame”, “mirror” or serve any of the courses or the Site on any web server or other computer server over the Internet or any other network;
            3. copy, alter, modify, create derivative works from, reproduce to a third party, reverse assemble, reverse engineer, reverse compile or enhance the courses or the Site;
            4. alter, remove or tamper with any trademarks, any patent or copyright notices, any confidentiality legend or notice, any numbers or any other means of identification used on or in relation to the courses or the Site;
            5. use the courses or the Site in any way which is in breach of any applicable local, state, federal and international laws and regulations (Laws) or which infringes any person’s rights, including intellectual property rights;
            6. use the courses or the Site to transmit, publish or communicate material that is defamatory, offensive, abusive, indecent, menacing or unwanted;
            7. use the courses or the Site in any way that damages, interferes with or interrupts the supply of the courses or the Site;
            8. introduce malicious programs into our hardware and software or our hardware, software and services which are integrated and operate together, including our networks (Systems), including viruses, worms, trojan horses and e-mail bombs;
            9. reveal your Account password to others or allow others to use your Account;
            10. use the courses or the Site to make fraudulent offers of goods or services;
            11. use the courses or the Site to carry out security breaches or disruptions of a network. Security breaches include accessing data where you are not the intended recipient or logging into a server or account that you are not expressly authorised to access or corrupting any data (including network sniffing/monitoring, pinged floods, packet spoofing, denial of service and forged routing information for malicious purposes);
            12. use any program/script/command, or send messages of any kind, with the intent to interfere with, or disable, any person’s use of the courses or the Site;
            13. send any unsolicited email messages through or to users of the Site in breach of the Spam Act 2003 (Cth) or to send any form of harassment via email, or any other form of messaging, whether through language, frequency, or size of messages or use the Site in breach of any person’s privacy (such as by way of identity theft or “phishing”);
            14. use the courses or the Site to circumvent user authentication or security of any of your networks, accounts or hosts or those of your customers or suppliers;
            15. attempt to derive the source code of the Site or any part of it or reverse engineer any of the systems or technologies used to create or operate the Site;
            16. use the Site in a way that might cause damage or loss to us or affect our brand or reputation;
            17. solicit or entice away directly or indirectly, any person or organisation that was our actual or prospective, client, employee, contractor, representative, agent, or developer; or
            18. allow or assist anyone else to carry out the abovementioned activities.

You agree to indemnify us and each of our officers, employees, agents, contractors, suppliers and licensors in respect of any liability, loss or damages (including all legal and other costs on a full indemnity basis) suffered or incurred by them arising (in whole or part) out of the breach of or failure to comply with any of the Terms, or any other default or wrongful conduct in relation to the subject matter of the Terms, on your part.

8. 8. Limitations
      1. 1. Despite anything to the contrary, to the maximum extent permitted by law:
            1. our maximum aggregate liability arising from or in connection with the Terms (including the courses and/or the subject matter of the Terms) will be limited to, and must not exceed, the portion of the Fees paid by you to us for the courses or workshops the subject of the relevant claim; and
            2. we will not be liable to you for any loss of profit (including anticipated profit), loss of benefit (including anticipated benefit), loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings (including anticipated savings), loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.
         2. Despite anything to the contrary, to the maximum extent permitted by law, we will have no liability, and you release and discharge us from all liability, arising from or in connection with any:
            1. failure or delay in providing the courses or workshops;
            2. problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email due to technical problems or internet traffic congestion;
            3. loss or damage, including personal injury or death, resulting from using the Site or the courses; or
            4. breach of the Terms or any law, where caused or contributed to by any:
         3. event or circumstance beyond our reasonable control
         4. participating or downloading materials in connection with the Site or the courses; or
         5. act or omission of you or your related parties,and, in any event, any defect, error, omission or lack of functionality or suitability (or the absence of, or reduction in, any anticipated result, outcome or benefit) with respect to the courses or workshops

            You acknowledge and agree that you use the Site and the materials obtained on the Site at your own risk. Despite our best efforts, we make no warranties that the information in the Site is free of infection by computer viruses or other contamination.

            To the maximum extent permitted by law, we will have no liability, and you release and discharge us from all liability, arising from or in connection with your acts or omissions based on the material contained within the online courses and the workshops.

            Certain legislation including the Australian Consumer Law (ACL) in the Competition and Consumer Act 2010 (Cth), and similar consumer protection laws and regulations may confer you with rights, warranties, guarantees and remedies relating to our provision of our services which cannot be excluded, restricted or modified (Statutory Rights). Nothing in these Terms attempts to exclude, restrict or modify your Statutory Rights as a consumer under the ACL.  Any and all other warranties or conditions which are not guaranteed by the ACL are expressly excluded where permitted, except to the extent such warranties and conditions are fully expressed in these Terms.
            
            

   9. Intellectual property
      
      1. All intellectual property (including copyright) developed, adapted, modified or created by us or our personnel, including but not limited to any online courses, videos, guides or other materials (including in connection with the Terms and the online courses) will at all times vest, or remain vested, in us.
      2. We give you a limited, revocable, non-transferable licence to use, for your personal use, any materials or other content we provide to you as part of our online courses and workshops and save and except as provided in this clause, nothing in these Terms or your use of the Site has the effect of transferring, assigning, licensing or otherwise transmitting any of our intellectual property to you.
      3. Unless otherwise agreed to by us, you must not, without our prior written consent:
         1. copy or use, in whole or in part, any of our intellectual property;
         2. reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any of our intellectual property to any third party; or
         3. breach any intellectual property rights connected with the Site, the workshops or the courses, including (without limitation) altering or modifying any of our intellectual property; causing any of our intellectual property to be framed or embedded in another website; or creating derivative works from any of our intellectual property.
      4. From time to time, we may provide you with hard copy materials as part of the course or a workshop. We may mark these hard copy materials with a unique identifier that will allow us to identify the original owner of the materials. In the event that we are made aware of materials being circulated in breach of these Terms, we will investigate the matter using the unique identifier on the materials.
      5. This clause will survive termination of your Account.
         
         
         
         
   10. Termination
       

       1. We may immediately suspend, terminate or limit your access to and use of the Site and (where applicable) your Account if you breach the Terms and the breach cannot be remedied or is not remedied within 5 business days of us notifying you of the breach.
       2. Notwithstanding anything to the contrary, if we are made aware that you are in breach of any of our intellectual property rights, we may immediately suspend your access to the Site and notify you of such suspension. We may choose to reverse your suspension after discussing the matter with you, in our sole discretion. Any subsequent breaches of our intellectual property rights may result in the immediate termination of your Account.
       3. We may stop making the Site (or any part of it) available without prior notice. If we do this, any order that we have accepted will not be affected, subject to the Terms.
       4. If we cannot charge your payment method for any reason (such as expiration or insufficient funds), your access may be revoked. You remain responsible for any uncollected amounts, and we will attempt to charge your payment method. You are responsible for updating your payment method information.
       
       
       

   11. Collection Notice and Privacy Policy
       

       1. We collect personal information about you in order to provide you with your ordered courses and workshops, to enable you to access and use the Site, to contact and communicate with you, to respond to your enquiries and for other purposes set out in our Privacy Policy.
       2. We may disclose that information to third party service providers who help us deliver our courses and workshops (including information technology service providers, data storage, web-hosting and server providers, professional advisors, payment systems operators and our business partners) or as required by law. If you do not provide this information we may not be able to provide our courses or workshops to you. In certain circumstances, we may disclose your personal information to third parties located, or who store data, outside Australia.
       3. Our Privacy Policy contains further information about: (i) how we store and use your personal information; (ii) how you can access and seek correction of your personal information; (iii) how you can make a privacy-related complaint; and (iv) our complaint handling process.
       4. By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with our Privacy Policy.
       
       

   12. General
       1. Disputes: Neither party may commence court proceedings relating to any dispute arising from, or in connection with, these Terms without first meeting with a senior representative of the other party to seek (in good faith) to resolve that dispute (unless that party is seeking urgent interlocutory relief or the dispute relates to compliance with this clause).
       2. Consent: You acknowledge and agree that we may photograph your attendance at our workshops or online courses, and consent to us using your image in promotional and marketing materials to promote us, our courses, workshops and/or the Site.
       3. No commercial use: Our Site, the courses and the workshops are for your personal, non-commercial use only. You must not use our Site, or any of the content in our courses and workshops, for commercial purposes.
       4. Notices: Any notice given under these Terms must be in writing and addressed to us at the details set out below or to you at the details provided when setting up your account/submitting your order (and you must update the details if they change). Any notice may be sent by standard post or email, and will be deemed to have been served on the expiry of 4 business days in the case of post, or at the time of transmission in the case of email.
       5. Waiver: Any failure or delay by a party in exercising a power or right (either wholly or partly) in relation to these Terms does not operate as a waiver or prevent a party from exercising that power or right or any other power or right. A waiver must be in writing.
       6. Relationship of parties: These Terms are not intended to create a partnership, joint venture or agency relationship between the parties.
       7. Severance: If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision is to be read down as narrowly as necessary to allow it to be valid or enforceable, failing which, that provision (or that part of that provision) will be severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions.
       8. Assignment: You must not assign any rights or obligations under these Terms, whether in whole or in part, without our prior written consent.
       9. Amendment: We may, at any time and at our discretion, vary these Terms by publishing varied terms on the Site. Prior to placing an order, we recommend you carefully read the terms that are in effect at that time to ensure you understand and agree to them. For any order that has been accepted by us, the terms and conditions that apply will be the ones that were in effect (and which you agreed to) when you placed your order.
       10. Governing law: Subject to applicable laws, these Terms are governed by the laws of Victoria, Australia. The Site may be accessed in Australia and overseas. We make no representation that the Site complies with the laws (including intellectual property laws) of any country outside of Australia. If you access the Site from outside Australia, you do so at your own risk and are responsible for complying with these laws in the place you access the Site.
       
       

   13. Your Obligations
       You agree, acknowledge and understand that:
       1. by not following any of the guidelines provided by the courses, you will have a poor experience of the course and are less likely to achieve success using the techniques set out in the course or on the Site;
       2. the program structure and restrictions are created based on extensive evaluation of user experience and outcomes and that by deviating from or non-compliant with them, any failure to use the techniques is completely due to your own sole decision which we will not be liable;
       3. in light of subclauses (1) and (2) above, you will not publicly or otherwise criticise our techniques and approaches and/or disparage our reputation and brand name and further agree and acknowledge that your experience will not be an accurate representation or measurement of our techniques and methodologies; and
       4. in the event that you publicly or otherwise criticise and/or disparage us, this will be a breach of these Terms which will be dealt with in accordance with these Terms or we may commence legal action as we deem fit.
       
       

       We are not responsible for any loss, damage expense, cost, stress or any other direct or indirect consequences as a result of the ineffective use of our techniques and methodologies by you. In the event that you decide to continue the course against our strong recommendations, we will not be held liable in any way and you will not seek any claim or compensation (including refund of fees) or commence any legal actions against us.
       
       

For any questions and notices, please contact us at:

ICANSTUDY PTY LTD (ACN 644 853 967)

Email: michael.tsai@icanstudy.com.au